Working from home is the new normal for millions of Americans – but for millions more, it hasn’t been so easy.

When Cliff Johnson, a college professor living in rural Mississippi, pries open his laptop every morning, he holds his breath and hopes for the best.

“The Internet already had been janky before we started this social distancing process,” said Johnson, who relies on a fixed wireless connection. “Now, I don’t have any Internet.”

He’s one of the millions of Americans living in the low-income or rural areas that lack access to high-speed Internet – in time the world has never depended on it more – for everything from work and school – to banking and virtual doctor’s visits.

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